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Hot Water Information

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Common Issues

Clear signs it's time to replace your hot water system

Knowing whether your hot water heater is going to stand up to the pressure through another winter or it’s time to upgrade can be tricky. Luckily th...

Why is there no hot water?

A sudden stop in the supply of hot water to your home can be very distressing. There could be a large number of reasons that your hot water system ...


Cost of hot water systems

Which hot water system is right for you? Your budget will have a big influence on the type hot water system you choose to replace an old unit or in...

Do I need to arrange an electrician for a hot water system installation?

It will depend on the style of hot water system being installed, as well as if the new system is a different style from the existing one. Speak to ...

Gas vs electric instant hot water systems

Instant hot water systems offer a compact, often energy efficient water heating option. Once you’ve decided instant, also called continuous flow or...

Pros and cons of the different types of hot water systems

Which type of hot water system is right for you? It used to be standard practice that when you needed a new hot water system you looked for the...

TMV vs Tempering Valve - What are they and why do we need them?

Tempering valves and TMV's get mixed up quite a bit so we've put together some facts to help our customers understand what they are and why they sh...

What are the benefits of instant gas hot water systems?

Gas instant hot water systems have many benefits for your home and your budget. We've put together a list of the many advantages of choosing to in...

What size hot water system do I need?

Getting the right sized hot water system for your home is critical. The perfect size will mean rarely running out of hot water, never wasting money...


Do I need to drain my storage hot water system?

Rheem recommends that your plumber drains the hot water tank during the major 5-year service if you live in an area with high water sediment or har...

How often does the hot water system need servicing?

Our plumbers recommend annual hot water system maintenance to ensure the system remains reliable all year round. Find out more - How often does my ...


What temperature should my hot water be?

For the safety of your family and anyone using your home, it is recommended that the hot water system deliver water to the bathroom, shower, and ki...

What temperature should the hot water system be set at?

A storage hot water system should store the water in the tank at or above 60°C to inhibit the growth of bacteria such as Legionella. However, the w...

Which side is the hot water tap?

The hot water tap is on the left and the cold tap on the right. This rule applies to mixer taps as well with the handle positioned to the left for...


Do I need to call an electrician or a plumber for electric hot water heater problems

It depends on the issue, if the hot water system has blown or tripped at the fuse or circuit breaker, or if water is coming through the hot tap but...



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