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Hot Water Information

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  • Vulcan Hot water system troubleshooting

    Vulcan Hot Water Systems offer a quality range of gas and electric hot water systems for domestic use at some very affordable prices making them one of the leading for most homeowners to consider. The standard Vulcan warranty covers a hot water system for 5 years along with 12 months of Par...

  • Rheem Gas Hot Water System Troubleshooting

    Rheem continuous flow gas hot water systems come in a variety of sizes, and all feature a minimum six-star energy rating and a 10-year warranty on the heat exchanger. Rheem hot water heaters also boast unique features including the Q Factor to eliminate the fluctuations in available hot water tha...

  • Why is my hot water system leaking?

    You should take immediate action to fix any hot water leaks as even a small leak can be very dangerous or cause extensive water damage. Depending on the condition of your hot water system, it might be possible to repair the unit or in extreme cases the system will need to be replaced. A leaking ...

  • How long do hot water systems last?

    Running low on hot water? Don’t wait for too long to replace your hot water system as it could be costing you a lot more to run than you expect. If your hot water system has been breaking down frequently it might be time to get it replaced. On average, the efficiency of hot water systems starts ...


  • Cost of hot water systems

    Which hot water system is right for you? Your budget will have a big influence on the type hot water system you choose to replace an old unit or install when building your home. Whether you're upgrading an old hot water system or installing a new setup deciding which system to go with can be d...

  • Gas vs electric instant hot water systems

    Instant hot water systems offer a compact, often energy efficient water heating option. Once you’ve decided instant, also called continuous flow or instantaneous, is the way you need to choose between either a gas (natural gas or LPG) and electric models. Instant electric hot water systems ...

  • Pros and cons of the different types of hot water systems

    Which type of hot water system is right for you? It used to be standard practice that when you needed a new hot water system you looked for the biggest storage tank system you could find and got the plumber to whack it in just outside the laundry door. Running out of hot water was not ...

  • Which hot water system is the most efficient?

    Since you last installed your hot water system, the technology has changed immensely. The new models come in different types - with or without storage tanks. So which hot water system is the most efficient? In this article, we will discuss the different types of hot water systems - storage and co...

  • How do hot water systems work?

    In Australia, there are 4 main types of hot water systems available on the market today and all have their various strengths and weaknesses: How do Electric Water Heaters Work? Similar to your Kettle, Electric Storage Water heaters work by heating water via an element located at th...


  • What should the hot water temperature be in my home?

    We all know that awesome feeling - we come home after a long day and all we want is a nice, hot shower to step in to. Now, the water that comes out of your shower, bathroom taps, dishwasher, laundry appliances and kitchen fittings isn't just a random temperature - this is specifically set fo...

  • Do I need to drain my storage hot water system?

    Why is draining water from the hot water heater important? In some areas the water contains a lot of minerals which can accumulate in the hot water tank. These minerals can build up inside the water tank over time depositing on the bottom of the tank. If not cleared this deposit will become bigg...

  • What size hot water system do I need?

    Getting the right sized hot water system for your home is critical. The perfect size will mean rarely running out of hot water, never wasting money heating water you don't use, as well as potentially saving on the purchase price of your new system. Many factors need to be considered to ensur...

  • Common Problems with Instant Gas Hot Water Systems

    We are so used to lots of hot water that when there’s none left, it can be incredibly frustrating. One minute you are basking in the warmth of your hot water and the next minute ice cold water wakes you up! Not fun at all. If your instant gas hot water system is giving you nightmares, we ca...

  • Rinnai Hot Water System Troubleshooting

    With an innovative focus on the environment, Rinnai have been supplying Australians for the last 40 years with the comfort, convenience and reliability of Rinnai appliances. Rinnai hot water systems blend low emission technology with high efficiency output making them a popular choice with ...

  • Do I need an electrician or a plumber for hot water system issues?

    Whether an electrician or plumber will fix it best, it depends Every day, we take for granted our hot water systems. Whether we’re having a pre-work shower, washing some clothes, or doing the dishes, the importance of hot water can’t be understated. Calling out the wrong person for...

  • Why is there no hot water?

    A sudden stop in the supply of hot water to your home can be very distressing. There could be a large number of reasons that your hot water system not delivering hot water to your taps. Common causes of no hot water Some common causes of no hot water in homes and businesses include: Loss ...

  • 7 Good Reasons To Go for Solar Hot Water System

    Did you know hot water makes up around 30% of your home energy bill? An electric or gas hot water might be cheaper to install but it will cost you more in operation and maintenance costs over a period of 5 - 10 years. A solar hot water system may have a slightly higher initial cost but in the...

  • Clear signs it's time to replace your hot water system

    Knowing whether your hot water heater is going to stand up to the pressure through another winter or it’s time to upgrade can be tricky. Luckily there are some clear signs you can look out for which can indicate a looming hot water system breakdown. Ageing hot water unit Most...

  • What are the benefits of instant gas hot water systems?

    Gas instant hot water systems have many benefits for your home and your budget. We've put together a list of the many advantages of choosing to install an instant hot water system for your new home or upgrading from your old gas or electric storage hot water system to an instant option. ...

  • TMV vs Tempering Valve - What are they and why do we need them?

    Tempering valves and TMV's get mixed up quite a bit so we've put together some facts to help our customers understand what they are and why they should have one fitted in their home's plumbing system. What is a thermostatic mixing valve (TMV)? A thermostatic mixing valve is...


  • How often does my hot water system need servicing?

    The importance of hot water system maintenance cannot be understated. As a society we’re collectively very reliant of hot water. A vital part of our hygiene routines, household appliance function and more, it’s easy to take the role of hot water in our lives for granted. If our hot water...

Common Issues

  • Which side is the hot water tap?

    Ever wondered which side the hot water tap should be on? Well wonder no more. The hot water tap is on the left and the cold tap on the right. This rule applies to mixer taps as well with the handle positioned to the left for hot and right for cold water. What if the taps are placed vertically...

  • Fixed Prices
  • Hot Water Trade in Deal
  • 10% Pensioner Discount
  • $50 Off for Mention
  • $0 Callout Fee
  • Same Day Service
  • 10% Off for Booking Online
  • $129 Drain Clean
  • All Work Guaranteed

Pure Plumbing Professionals Reviews


56 reviews

See what our clients are saying about our plumbers

  • Cassandra whitfield from
    Services: Drainage Solutions

    Just a note to acknowledge the amazing service provided to us recently by Jeremy and his team. Following on from the unfortunate experience of a blocked sewerage pipe we were informed by another company that we required a boundary trap replacement and, accordingly, were provided with a quote of i...

  • Graeme jones from
    Services: Drainage Solutions, Services: Emergency Plumber

    Was not having a Good Friday with a seriously blocked drain problem. Called Pure Plumbing and extremely pleased with the service provided. In the first instance the public holiday call out fee was much more reasonable than others we had called. The plumber arrived within an hour - and even called...

  • Greg hill from
    Services: Plumber, Services: Hot Water

    Thank you for your fast service fixing our leaking shower taps.

  • Gregg from
    Services: Plumber, Services: Hot Water

    Perfect. Thank you once again for all of your great work. The attention to details and quality of craftsmanship shows in your work. I’m truly grateful that you guys are my plumbing team.

  • Heather from
    Services: Plumber

    Hi Jerram A massive thank you for sending Michael to fix our toilet and main bathroom taps - it is a huge change to have working plumbing!!! Can’t thank you guys enough. Have a great day Heather 😊

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Your Local COVID Safe Plumbers

Pure Plumbing Professionals are still your go to 24 hour plumber service. We adhere to the latest covid-19 safety policy and procedures set by the government.

Important: Our Plumbers all have police checks and COVID vaccinations for your peace of mind.

For your health, safety and peace of mind we have implemented no touch tradesman visits. This also includes keeping a minimum of 1.5 metres of separation as well as wearing protective equipment and washing and sanitising our hands before, after and during our visit.

As always we will clean up after ourselves leaving your home the same if not better than when we arrived.

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