How do I report a blocked drain to council?
If you notice sewage coming from a manhole on the road or a public footpath, or a burst water pipe in the street, contact Sydney Water on 13 20 90 24 hours a day, 7 days a week.
Blocked drains on private property are the responsibility of the property owner and a licenced plumber should be called to clear the blocked drains without delay. Our emergency plumbers are always available for your urgent plumbing needs throughout Sydney. Give us a call on 02 9191 7374
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Who is responsible for blocked drains?
Property Owners
The property owners are responsible for the installation, maintenance and repairs of drains in, under, and around the home, till the mains sewer connection point. You might also have shared sewer pipes with your neighbours which can cause overflowing sewage water in your property. If there’s a blockage or structural damage in shared pipes, Sydney Water advises the neighbours to share the cost of repair.
Sydney Water
Sydney Water is responsible to maintain the mains sewer and stormwater lines leading away from the property. If you notice wastewater overflowing from the council owned drains, contact Sydney Water - sydneywater.com.au.
Where to report overflowing sewerage or stormwater
If you notice flooding on public roads, report it to Sydney Water as soon as possible. To ensure they investigate the problem you will need to provide them with the accurate location of the blockage and a detailed description of the problem. Blocked drains can spiral into a massive problem quickly which is why it's crucial to fix blocked drains immediately otherwise it can lead to sewerage overflow and be of high risk to public health and environmental pollution.
However if you notice sewage water backing up in your home, contact your local plumbers who can identify if the blockage is your responsibility or if it's caused by an issue in the Council drain. Most councils have a claim process which allows them to carry out emergency repairs on the mains sewage line. Thanks to our expertise in unblocking drains, we can identify the source of the blockage and take steps to clear the drains. If we find the blockage is the responsibility of the council, we can take the required steps to repair the drains. Get in contact with our team today on 02 9191 7374 and we can tackle your blocked drains problem immediately.
Do you have blocked drains on your property?
Blocked drains are a common problem for homeowners, so if you are facing the problem on your property, it is your responsibilty to get it cleared. At Pure Plumbing Professionals, we use a variety of techniques like CCTV drain inspection, water jetting and pipe relining technique to diagnose the cause of blockage to clear and repair the pipe. Our blocked drain plumbers are available 24/7 so if you have an emergency, we can attend to it quickly. Get in contact with us on 02 9191 7374 or complete our online enquiry form.
