Service Areas

0407 837 729 02 9191 7374 BOOK NOW

Service Areas

Call Now

Book Now
Pure Plumbing Professionals Logo
Local Business Awards
How the toilet paper shortage affected smart toilet sales

How the toilet paper shortage affected smart toilet sales

Pure Plumbing

The year of 2020 has bought a range of different challenges in many forms, and it is only 6 months into the year. But the toilet paper shortage of 2020 has to be one of the oddest ones so far - it didn’t really make much sense? - but it happened and we are on the other side now.

The toilet paper shortage however did affect one thing - the interest in the Australian community about smart toilets. Before COVID-19, people weren’t that interested in fancy toilets and bidets. In March 2020 however, Google searches for bidets increased by over 1,000% in Australia, with Google data also showing that searches for “smart toilets” spiked to their highest point nationally since tracking began in 2004.

Bidets and other forms of smart toilets are not a new thing though - in 1957, a Swiss inventor named Hans Maurer combined a toilet and a bidet, and the Japanese have been using ‘alternative toileting devices’ for decades. In 2002, over 50% of Japanese homes had them… and you can only imagine what the figures are around 18 years later.

From feminine washing settings to glowing night lights to electronic lids that lift on approach, the options are endless. Ask anyone who has been on a holiday to Japan - they will likely discuss the ‘fancy toilets’ that have a range of flushing, washing and drying modes, making toilet paper a thing of the past.

Toto is a well-known Japanese brand that has been making sophisticated toilets since the 1980’s, and their NSW distributor has recorded around a 200% increase in enquiries since the toilet paper shortage began. And, given their designs pretty much make toilet paper redundant, you can understand why.

And, although interest is starting to slow as the Coronavirus continues, especially since toilet paper is becoming available again, there is still enough to warrant a public warning by the Queensland Building and Construction Commission. On the 8th of April, they stated that “the failure to properly install these products, including installation of a suitable backflow prevention device, may lead to water supply contamination, posing serious risks to health and safety”.

Now, convenience comes at a price. If you are considering an alternative toileting device for your home, Toto smart toilets start at $9,000 and only go up. There are other, less costly options though, with Spanish brand Roca offering a version with less fancy options for around $3,800, and Bunnings even sells a washlet with spray nozzles for around $400 - it really just depends on the extent of bells and whistles you are after.

There are indications though that the toilet paper shortage only sped up an already-coming trend - on the show The Block, there were smart toilets in 4 out of the 5 homes in the 2019 season and there has been a steady increase in sales for casinos, hotels and restaurants according to Australian Toto distributors.

So, what does this all mean? Although many of us aren’t quite ready to fork out $9,000+ for a toilet, that doesn’t mean they aren’t the way of the future. From a ‘tornado’ triple flush to a deodorising charcoal filter to remote controlled units, the options are far and wide. And, if they stop another toilet paper shortage of 2020, maybe they are worth it?


  • Fixed Prices
  • Hot Water Trade in Deal
  • 10% Pensioner Discount
  • $50 Off for Mention
  • $0 Callout Fee
  • Same Day Service
  • 10% Off for Booking Online
  • $129 Drain Clean
  • All Work Guaranteed

Pure Plumbing Professionals Reviews


56 reviews

5 Stars 55
4 Stars 1
3 Stars 0
2 Stars 0
1 Stars 0

See what our clients are saying about our plumbers

  • Cassandra whitfield from
    Services: Blocked Drains

    Just a note to acknowledge the amazing service provided to us recently by Jeremy and his team. Following on from the unfortunate experience of a blocked sewerage pipe we were informed by another company that we required a boundary trap replacement and, accordingly, were provided with a quote of i...

  • Graeme jones from
    Services: Blocked Drains, Services: Emergency Plumber

    Was not having a Good Friday with a seriously blocked drain problem. Called Pure Plumbing and extremely pleased with the service provided. In the first instance the public holiday call out fee was much more reasonable than others we had called. The plumber arrived within an hour - and even called...

  • Greg hill from
    Services: Plumber, Services: Hot Water

    Thank you for your fast service fixing our leaking shower taps.

  • Gregg from
    Services: Plumber, Services: Hot Water

    Perfect. Thank you once again for all of your great work. The attention to details and quality of craftsmanship shows in your work. I’m truly grateful that you guys are my plumbing team.

  • Heather from
    Services: Plumber

    Hi Jerram A massive thank you for sending Michael to fix our toilet and main bathroom taps - it is a huge change to have working plumbing!!! Can’t thank you guys enough. Have a great day Heather 😊

View All Reviews


Do you need immediate help with serious plumbing & drainage problems in Sydney?

Our Plumbing Awards

Local Business Awards

Our Plumbing Clients

Have a plumbing emergency?
Click to call now

Job Booking Form

Important: If you need your job completed quickly or if it is an emergency please phone us on 0407 837 729. This number is will connect you directly to one of our plumbers 24 hours a day.

By filling in the form below we will assume that your enquiry is not an emergency.

Contact Information
Convert to Job Booking Request
Job Information
Blocked Drains
Gas Fitter
Hot Water
Emergency Plumber

Your Local and Reliable Plumbers

With alot of us now working from home, now is the best time to ensure that your home is in tip top shape. All of our plumbers comply to the latest government mandates around safety and disinfection to avoid spreading of COVID-19 as well as the safety and wellbeing of our customers. Our services are still available 24 hours a day so you can be rest assured that if something happens we have you covered.

If you are experiencing a plumbing emergency then call your local 24 hour plumbers on 0407 837 729.

Book a Plumber

Customer Rating