Hornsby Local Business Award

Customer Reviews

Customer Reviews for Pure Plumbing Professionals

Pure Plumbing Professionals Reviews Summary

5.0 5.0 49 Reviews

At Pure Plumbing Professionals we endeavour to provide great service and solutions for you and your business. Below are some of the online platforms that our customers have left reviews on.

Customer Reviews left on our website

Hot Water Normanhurst
5 5
"I’m very impressed with the speed Brett was able to respond to my needs and the way he explained the problem as well as the speedy solution. I will recommend your company to anyone who’s looking for a reliable plumber."
General Plumbing Marsfield
5 5
"Thanks - I was really happy with Pure Plumbing Professionals. Alex was very polite, respectful and explained things to me - the job was done very professionally. I would have no hesitation using your company again or recommending your services to anyone who needs a good honest professional plumber. Di Campisi"

Thanks Di, Alex is a great plumber. One of our best.

General Plumbing 2112
5 5
"Great service , professional and very friendly staff . Would use them again ."
Blocked Drains Sydney
5 5
"Who has heard of tradespeople actually turning up when they say they would, carefully diagnosing the problem, coming back to deal with follow-up issues as promised, dealing with enquiries in a friendly and helpful manner , and all with genuine customer oriented professionals on the job? Pure Plumbing delivers all of that, no doubt!"
Emergency Plumbing,Hot Water Hornsby
5 5
"Got home to a burst boiler and smell of gas called you guys and got amazing service talked me thru calmly on what to do thank you for your help! Really appreciate it"
Blocked Drains Matraville
5 5
"I had cleared a partially blocked shower waste drain of scree left over from a renovation and wanted to make sure there was no damage to the pipes. Brett from Pure Plumbing inspected the pipe with a drain camera and put my concerns at rest. Brett was on time, polite, helpful and honest. Would not hesitate in recommending . "
Blocked Drains Matraville
5 5
"Brett arrived when he said he would. He was knowledgeable and very helpful. Would not hesitate to use this company again."
Blocked Drains Newtown
5 5
"I was very happy with the job Ed did replacing our front drainpipe and connecting it to the stormwater drain under the footpath. He explained the issues clearly, worked solidly and cleaned up thoroughly after the job. Based on this positive experience, I would happily contact Pure Plumbing again!"

Thanks for the great review.

Hot Water Beacon Hill
5 5
"Prompt and friendly service from Josh. Much appreciated. Will definitely be using Pure Plumbing again."
Blocked Drains Woolwich
5 5
"Thank you for the work that was organised by Josh, and carried out by Ed and Alex. We are extremely impressed by the efficiency and professionalism of these young men. Alex and Ed worked tirelessly in sometimes dreadful weather. They were both cheerful and positive, and did an excellent job. The work area was left in almost perfect condition. We appreciate you sending out such respectful and competent young men to deal with our problems. You must be very proud to have them on your team, and we are delighted with the result, With Kind Regards, Griff Richards (Dr) and Llayna Richards (Mrs)"
General Plumbing St Ives
5 5
"Josh was great. Kept me up to date with the time of his arrival. Quickly worked out the problem and fixed it and left everything very tidy. Will definitely keep his details for future needs."
Emergency Plumbing,Blocked Drains Castle Hill
5 5
"Was not having a Good Friday with a seriously blocked drain problem. Called Pure Plumbing and extremely pleased with the service provided. In the first instance the public holiday call out fee was much more reasonable than others we had called. The plumber arrived within an hour - and even called to let us know he was in transit! He sized up the job on arrival and gave me a quote. He then did exactly what he quoted and I was very happy with the outcome, (the issue was found to be roots in the piping). From my experience would highly recommend."

Hi Graeme,

Thanks for the great feedback. We love hearing that we exceed your expectations. 

General Plumbing Ryde
5 5
"I contacted Pure Plumbing due to their good Google reviews. They didn't disappoint and were amazing. Jeremy really care about his customers which is a good and rare thing. Most plumbers gave me the runaround and plenty of excuses. Michael was polite, professional and fix my mum's plumbing needs with great service. Thank you again for looking after my mum and I highly recommend them."
Blocked Drains Artarmon
5 5
"Just a note to acknowledge the amazing service provided to us recently by Jeremy and his team. Following on from the unfortunate experience of a blocked sewerage pipe we were informed by another company that we required a boundary trap replacement and, accordingly, were provided with a quote of in excess of $28,000. Due to the cost, we thought it prudent to obtain additional quotes. We obtained a total of five and Jeremy’s was considerably below all the others. Knowing nothing about plumbing, understandably we were concerned. When I expressed those concerns to him (not once but on multiple occasions) he was extremely patient, on each occasion (one of which was when he was overseas on holiday) taking the time to explain the process thoroughly in order to reassure me that the job was easily achievable at his quote and that our spending thousands more quoted by the other companies was completely unnecessary. Due to that understanding, patience and determined effort to obtain our business, ultimately we accepted Jeremy’s quote. And we are extremely happy we did so. The level of knowledge, professionalism and efficiency displayed by everyone involved over a three day period, in excruciating February heat, exceeded all our expectations. We cannot speak highly enough of Jeremy and his Pure Plumbing team and are so grateful for his having saved us spending a significant amount of money unnecessarily. We would not have a minute’s hesitation recommending this company to anyone seeking a professional, honest, reliable and efficient plumbing service. From now on, all our plumbing needs will be attended to solely by Pure Plumbing. Thank you again Jeremy for making what was a very stressful time for us decidedly less so once you came on board. Regards, Cassandra. "
General Plumbing Petersham
5 5
"My initial phone call arranged an appointment for the following day. Prompt and courteous. Alex the plumber who attended was a very pleasant young man - he was polite, efficient and did exactly what was needed with the minimum of fuss, and answered all my queries. Would certainly recommend. "
General Plumbing,Blocked Drains Quakers Hill
5 5
"Michael has been very professional and explains the job in advance. He shares creative ideas and hears out the customer. All the jobs that he has completed at our place we’re top-notch. I appreciate his work and also want to extend the thanks to the Pure Plumbing team. You guys are great to work with and I would highly recommend you to anyone who needs a top quality plumber. Thanks Sagar"

Thanks, Sagar. It has been a pleasure working with you.

General Plumbing LANE COVE
5 5
"Michael resolved a difficult ongoing issue that other companies wouldn't take responsibility for. He was polite and pleasant at all times. Extremely happy with the service provided."

Thanks for your great feedback about Michael.

General Plumbing,Hot Water Pearl Beach
5 5
"Perfect. Thank you once again for all of your great work. The attention to details and quality of craftsmanship shows in your work. I’m truly grateful that you guys are my plumbing team."
Emergency Plumbing,Blocked Drains Clontarf
5 5
"After years of dishonest and disappointing plumber I can say we have finally found a plumber that is not only reliable and punctual . Josh went over and behond to do a proper job ."
General Plumbing Rouse Hill
5 5
"Good. Job done by plumber Ed Very professional. You have great employee in Ed"
Gas Fitting,Commercial Surry Hills
5 5
"Good to know a local plumber who specializes in commercial gas fitting."
Blocked Drains Willoughby
5 5
"I just wanted to thank you and all the guys for such a great job. I was really impressed with you all and will be recommending you to others. Again Thank you. Regards Sharon Luxford"
General Plumbing,Blocked Drains Queens Park
5 5
"I have previously used another plumber for our work. Based on your awesome service, reasonable price and easiness to work with, we will use you and your company for our plumbing needs moving forward. Cheers Phil"
General Plumbing Willoughby
5 5
"I had requested a quote from Pure Plumbing in regards to blocked drains at my house. Jeremy arrived on time and was very friendly and professional. He gave me great advice in terms of what needed to be done at a minimum and what wasn’t my responsibility i.e. drain was on the boundary and was Sydney Waters issue. He gave this advice without the “sell” pressure I had received with other plumbers who just wanted to lock in additional work which I wasn’t sure was needed. I would highly recommend using Pure Plumbers. Tony"
Gas Fitting Kellyville
5 5
"Jeremy from Pure plumbing attended our place this afternoon, same day service. He was efficient , friendly and knowledgeable. IT was only a small job, but was very curtious and prompt. Fixed the problem with ease and friendly manner and advice. I have no problem recommending this company to any one. Very nice to see such professionalism and attitude in today's busy world. Thank you."

Hi Peter, 

Thank you for such a wonderful review on our business. We strive to ensure our customers have had a great experience and keep coming back. We hope to see you again soon. 


Gas Fitting Kellyville
5 5
"Amazing friendly service. Quick and efficient. Will not go any where else for my plumbing!"

Hi Nadia, Thank you for taking the time to review our services! We will pass on your feedback to Jerram. We look forward to seeing you in the near future.

Blocked Drains Baulkham hills
5 5
"We had some communication problems on booking a time but the company still helped me on the weekend to deal with my problem without additional charges. Thanks James for yours help!"

Hi Jennifer, 

Thank you for leaving a review! We are so glad James was able to sort your plumbing issues at your property promptly. Please do come again. 

General Plumbing Hornsby Heights
5 5
"Your plumber was professional and polite, explained all options with a couple of additional suggestions which I took up, Mel"

Hi Mel, 

Thank you for taking the time to leave positive feedback! Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We hope to see you again soon. 

General Plumbing Westleigh
5 5
"Hi Jerram A massive thank you for sending Michael to fix our toilet and main bathroom taps - it is a huge change to have working plumbing!!! Can’t thank you guys enough. Have a great day Heather 😊"

Hi Heather, 

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its comments like this that we love to see & hear about us! We look forward to seeing you again! 


General Plumbing,Hot Water Mosman
5 5
"Thank you for your fast service fixing our leaking shower taps."

Hi Greg, 

Thank you for leaving a review. Its customers like you who make our job wonderful. We hope to see you again soon.

General Plumbing,Emergency Plumbing West Pennant Hills
5 5
"It was a pleasure to have a professional to rectify prior plumbing efforts which were substandard. Thanks again and thank you to Josh."

Hi Neville,

Thank you for leaving a review on our page, it's only when we recieve such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences

Blocked Drains,Commercial Ryde
5 5
"Extremely happy and very impressed. Michael did a fantastic job and should be commended. I Will be recommending this service to friends and family."
General Plumbing,Hot Water Epping
5 5
"Justin was helpful and knowledgeable, he fixed our hot water promptly. Job well done."

Great, thanks for review. PPP team.

General Plumbing,Blocked Drains Kellyville
5 5
"The plumbers worked so hard all day to get the sewer back on. Thank you for a job well done."

Hi James,

Thank you for the review and compliment. Our plumbers work hard to get the job done and ensure our customers are happy. We look forward to servicing your property again soon. 

Emergency Plumbing,Blocked Drains Asquith
5 5
"Thank you for a great job, Justin was knowledgeable and a pleasure to deal with."

Hi Tina, Thank you for taking the time to give feedback on our services. 

Hot Water Beecroft
5 5
"Fixed my hot water on the same day, and the price was good."

Hi Krishner, 

Thank you for your review, we hope to see you again soon! 


Blocked Drains Kellyville
5 5
"Thanks for the fantastic work, Michael was a pleasure."

Hi Rocco, 

Thank you for leaving a quick review. We will pass on your feedback to Michael! 

General Plumbing The Ponds
5 5
"I found the service I received from Pure Plumbing Professionals to be outstanding, honest and very efficient. I was able to book the job within a day, early next morning arrival was arranged and a plumber arrived on time and quickly assessed and quoted on exactly what was required to repair. The estimate was thorough, with very reasonable pricing options, and the work was carried out very quickly and completed with no fuss whatsoever! Despite a competitor plumber earlier declaring this would be a much more costly and complicated job than it actually ended up being. All done now, with the help of a Pure Plumbing Professional - well done!"

Thanks Michael, we love hearing when our customers are happy. We are here if you need us! 

Blocked Drains Rose Bay, NSW
5 5
"I have taken their CCTV camera inspection. Very professional, prompt and polite. Michael explained the problem, solution and the cost to fix upfront. I recommend to use their services. Very good use Pure Plumbing Professionals again"

Thank you Sally, We take pride in giving outstanding service every customers and we're overjoyed to recieve your compliments and appreciation. We hope to see here again and please bring all your friends and family.

Emergency Plumbing,Hot Water Kellyville
5 5
"Great work, thanks for the prompt service"

Thanks Max, we are here to help in a plumbing emergency

General Plumbing,Hot Water Kings Langley
5 5
"Jerram, I have to commend you and your team on the installation of the large Windsor spa bath into our upstairs bathroom. The spa itself was quite heavy and was found to be too large to manoeuvre up the staircase from the ground floor. You and your team used a combination of initiative and experience to get the bath installed and operating. The bath was first stripped back and taken to the back of the house where it was lifted onto the roof. It was then passed carefully through a bedroom window before being carried onto the landing. Again it was found to be too large to pass into the bathroom so your carpenters removed the bathroom doors and jambs and were able move the spa into the bathroom and reassemble and connect the bath to a level where it back in pristine condition. The door jambs were also replaced to the extent that you would not know that they had been removed. I must congratulate you and your team on a smooth solution to a situation which was very challenging. I would certainly highly recommend you for installation and plumbing work particularly where logistics are difficult. Best Wishes Stephen Childs"

Thanks Stephen for taking the time to review our services.

We are glad to hear that you are happy with the installation of your new spa bath. Thank you for your kind words.

Emergency Plumbing St Ives
5 5
"Pure Plumbing staff I dealt with, Jerram, Michael and Brett were all very personable, professional, polite and considerate. They arrived on time, did what they said, fixed the problem, were neat and tidy. I have no hesitation in recommending them for a plumbing job. "

Hi Karen,
Thanks for the great feedback. We are always here to help. We hope to see you again soon! 

General Plumbing Rouse hill
5 5
"Jarrem was a gentleman, very professional, up front and honest and done the job no hassle. I would recommend him and pure plumbing professionals to everybody."

Hi Louise,

Thats great, thanks for the feedback.

General Plumbing,Emergency Plumbing Mount Colah
5 5
"Jeremy from Pure Plumbing, was very professional with his work and was able to fix our leak very quickly that we had running out the front of our house. We can now have proper running water without a leak running down the front of the house. Definitely one of the nicest and most helpful tradies I've met. We will definitely be using Pure Plumbing in the future again."

Thanks Laura. Glad to hear that Jeremy was so helpful and we will definitely pass on your comments to him.

General Plumbing,Emergency Plumbing,Hot Water Hornsby
5 5
"We would just like to say a big thanks to Pure Plumbing Professionals and the team as we found the staff very helpful, knowledgeable and clear in their explanations of the issue and how to resolve them. They were also prompt and kept us up to date with all processes and timing and kept to this as well. Thanks Michael too for the respect you showed in regards to Cultural values ie. shoes taken off and for cleaning at the end of the job. Would call you again as appreciated the good service. Thanks"

Great to hear you're happy with our service. We'll be sure to pass on your kind words to Michael.

General Plumbing Castle hill
5 5
"Really happy with the service provided by Pure Plumbing professionals. They arrived on time, fixed the issue, and cleaned up. I would highly recommend them for any domestic plumbing problems."

Hi Mark, Thank you for your feedback! We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. We hope to see you again soon!

Emergency Plumbing North Shore
5 5
"Excellent service, called in the morning and had someone come over in less than a couple of hours, with no call out fees or emergency fees to pay. Professional, honest and very helpful service. Will use again without hesitation."
Thanks for the great feedback. We do our best to respond quickly for emergencies and ensure our customers are happy with our services! Thank you for choosing Pure Plumbing Professionals. 
General Plumbing North Shore
5 5
"Brett called to tell me he not far away but stuck in traffic so would be a bit late, the last plumber I used was nearly 2 hours late and didn't bother to call! He fixed my leaking toilet, cleaned up and took the rubbish with him. Thank you Brett, I will call Pure Plumbing next time I need a plumber."

Thanks Linda. We appreciate the positive comments.

Blocked Drains Hornsby
5 5
"Legends! Many thanks to Pure Plumbing Professionals for saving us over $6.5k. They were professional, informative and got the job done without digging up our driveway at vast expense. We would recommend them to anyone!"
Our pleasure Timbo! We love to hear that. Let us know if we can help you save any more money in future

We're Hiring

We currently have a full time position available for a Plumber. Let us know if you're interested.