Service Areas

0407 837 729 02 9191 7374 BOOK NOW

Service Areas

Call Now

Book Now
Pure Plumbing Professionals Logo
Local Business Awards

Home owners or the council: who is responsible for your blocked drains?

Blocked drains can be the source of major annoyance in your home. Though it’s easy to assume that the cause is a result of an issue on your premises, your problem may actually be up to your local council to fix.

Read on for a general guide as to what your responsibilities are, and aren’t when it comes to blocked drains.

According to Sydney Water, the responsibility lies between two parties:

  • You, or the owner of home
  • The council in which the premises is situated within

Homeowner responsibilities

As a homeowner, you’re responsible for certain facets of your plumbing system. In short, this includes the maintenance of pipes and fittings on your property, up to their connection of council water, wastewater and stormwater networks.

Said pipes and fittings include private pipes and taps associated with:

  • Stormwater
  • Private water (including all pumps, tanks, and any other materials to do with)
  • Wastewater

NEED HELP WITH BLOCKED DRAINS?

Get professional help, book a great Sydney plumber here


Additionally, private pipes that service your premises are still your responsibility, even if they’re not situated within your boundaries.

With regard to the water meter on your property, you hold a duty of care over it; ensure it’s not damaged and in working order, as well as accessible for the council to undertake quarterly readings.

In the event of water meter damage, there’s a possibility that you may be charged to have it fixed.

If you’re experiencing an issue with your private plumbing and drainage system, contact a licenced plumber.

Sydney Water Responsibility Vs Owner

Council responsibilities

For all piping and associated system structures that provides service to you, your local council is responsible.

You may be able to receive a free repair for council-connecting water networks, as long as the problem resides less than a metre inside your property.

However, this repair service isn’t applicable in some instances, including:

  • Damage/problems concerning wastewater pipes
  • Piping which is difficult to access
  • Issues to do with non-authorised linkages

Supplementary reading

At Pure Plumbing Pros, we have plenty of expert information available in all areas of plumbing. Some additional reading associated with this content can be found by following these links:

What causes blocked drains?

How do I prevent blocked drains?

‘Flushable’ wipes are causing widespread blockages


Resources

All information on this page is derived from advice communicated by Sydney Water:

http://www.sydneywater.com.au/SW/your-home/moving--renovating---building/general-plumbing-information/index.htm


  • Fixed Prices
  • Hot Water Trade in Deal
  • 10% Pensioner Discount
  • $50 Off for Mention
  • $0 Callout Fee
  • Same Day Service
  • 10% Off for Booking Online
  • $129 Drain Clean
  • All Work Guaranteed

Pure Plumbing Professionals Reviews

5.0

56 reviews

5 Stars 55
4 Stars 1
3 Stars 0
2 Stars 0
1 Stars 0

See what our clients are saying about our plumbers

  • Cassandra whitfield from
    Services: Blocked Drains
    11-03-2019

    Just a note to acknowledge the amazing service provided to us recently by Jeremy and his team. Following on from the unfortunate experience of a blocked sewerage pipe we were informed by another company that we required a boundary trap replacement and, accordingly, were provided with a quote of i...

  • Graeme jones from
    Services: Blocked Drains, Services: Emergency Plumber
    29-04-2019

    Was not having a Good Friday with a seriously blocked drain problem. Called Pure Plumbing and extremely pleased with the service provided. In the first instance the public holiday call out fee was much more reasonable than others we had called. The plumber arrived within an hour - and even called...

  • Greg hill from
    Services: Plumber, Services: Hot Water
    25-01-2019

    Thank you for your fast service fixing our leaking shower taps.

  • Gregg from
    Services: Plumber, Services: Hot Water
    25-01-2019

    Perfect. Thank you once again for all of your great work. The attention to details and quality of craftsmanship shows in your work. I’m truly grateful that you guys are my plumbing team.

  • Heather from
    Services: Plumber
    25-01-2019

    Hi Jerram A massive thank you for sending Michael to fix our toilet and main bathroom taps - it is a huge change to have working plumbing!!! Can’t thank you guys enough. Have a great day Heather 😊

View All Reviews

GOT AN EMERGENCY?

Do you need immediate help with serious plumbing & drainage problems in Sydney?

Our Plumbing Awards

Local Business Awards

Our Plumbing Clients

Have a plumbing emergency?
Click to call now

Job Booking Form

Important: If you need your job completed quickly or if it is an emergency please phone us on 0407 837 729. This number is will connect you directly to one of our plumbers 24 hours a day.

By filling in the form below we will assume that your enquiry is not an emergency.

Contact Information
Convert to Job Booking Request
Job Information
Blocked Drains
Gas Fitter
Hot Water
Plumber
Emergency Plumber
Submission

Your Local and Reliable Plumbers

With a lot of us now working from home, now is the best time to ensure that your home is in tip top shape. All of our plumbers comply to the latest government mandates around safety and disinfection to avoid spreading of COVID-19 as well as the safety and wellbeing of our customers. Our services are still available 24 hours a day so you can be rest assured that if something happens we have you covered.

If you are experiencing a plumbing emergency then call your local 24 hour plumbers on 0407 837 729.

Book a Plumber

Customer Rating

5.0